Successful organizations must periodically evaluate their performance.  Needs and resources change, and stakeholders are more motivated to fund programs that show a track record of success.  Program evaluation is a data-driven process that holistically leverages the planning, processes, people, and performance in your organization to deliver high value services. While complex, this process is one that is essential to the health and well-being of your organization.  It promotes strategic management and establishes a culture of data-driving decision making.  This series will give you a breakdown of what program evaluation is, provide a step by step guide to conducting evaluation, and will show you how to establish a continuous quality improvement approach for your entire organization.

Evaluation is a process used to review, assess, and analyze the workings of a program or its components.

The following is the first of three components:

1. Evaluation is an in-depth look at a program based on focused evaluation questions:

  • What is the impact of my program?
  • What are the strengths my program can harness?
  • What challenges does my program need to overcome?
  • How do I manage my program more effectively?
  • Is my program running as intended?
  • Do program goals align with the outcomes that are being accomplished?
  • What tangible proof do I have that my program is successful?

With our next blog in the series we will look at the next two components.  Have you attempted program evaluation before?  What were some of the challenges you faced?