When Covid-19 first struck, a lot of organizations made plans very quickly. Going remote, changing services, changing expectations, all of these things can have a dramatic impact on your organization’s culture.
As organizations start to look towards the next “new normal,” it’s important to think about the culture that’s developed over the past few months. What parts of it are good? What parts of these new behaviors and operations do you want to take with you as you return to in-person work. Has working remotely taught you anything positive or negative about your organization’s culture? How does the current situation impact your overall strategic plan?
We adapted an Operating Model Comparison Template from Human Synergistics to help you think through how your organization’s culture and operations have changed, which changes you might want to keep, and which changes have pointed out weak spots in your organization. You can download it, along with instructions, and begin a discussion with your team today.
We recommend you fill out the template by holding focus group style meetings with at least two separate groups of employees. This will help ensure that you are receiving a diversity of ideas and opinions. If your services have changed, you may also want to discuss the changes with people you serve.
If you’d like to talk with us further about changes your organization is facing, or how to learn from your current situation, fill out the contact form to request a free one-hour consultation. You may also want to join us on July 8th at 1:00 EST for a lunch and learn seminar: Keeping and Building Your Culture in Uncertain Times. The seminar is presented by myself and our founder and CEO, Liz Scott. The seminar is free, but registration is required.
How to Improve Operations & Culture After the Pandemic
The Covid-19 crisis caused many organizations to regroup quickly. Now that a few months have passed, it’s time to evaluate your current culture. What organizational behaviors have you adopted? What elements of your culture have changed? Which of these changes do you want to keep going forward? This worksheet walks you through an exercise to help you determine your next steps.